Frequently Asked Questions

Creating a paribahis account is quick and straightforward. Click the paribahis Login link in the navigation menu and select the registration option. You'll need to provide a valid email address, create a secure password, and enter your basic personal details including your full name and date of birth. You must be 21 years of age or older to register, in accordance with Philippine gambling regulations. Once your account is created, you'll need to complete identity verification (KYC) before you can make deposits or withdrawals.

paribahis requires all players to complete KYC (Know Your Customer) verification before processing any financial transactions. Accepted government-issued IDs for Filipino players include:

• Philippine Passport
• SSS Card or UMID
• Driver's Licence (LTO)
• PhilSys National ID
• Voter's ID
• PRC ID

You may also be asked to provide proof of address (such as a recent utility bill or bank statement) and a selfie holding your ID. Verification is typically completed within 24 hours on business days.

Go to the paribahis Login page and click "Forgot Password." Enter the email address registered to your account and we'll send you a password reset link. Check your inbox (and your spam/junk folder just in case). The reset link is valid for 30 minutes. If you don't receive the email within a few minutes, contact our support team via live chat and we'll assist you directly.

No. Each player is permitted to hold only one paribahis account. Creating multiple accounts (also known as "multi-accounting") is a violation of our Terms & Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances. If you believe a duplicate account has been created in your name without your knowledge, please contact our support team immediately.

Log in to your paribahis account and navigate to "Account Settings." From there you can update your contact number, email address, and communication preferences. Note that changes to your registered name or date of birth require identity re-verification and must be requested through our support team, as these details are tied to your KYC records.

paribahis supports a wide range of local Philippine payment methods to make depositing and withdrawing as convenient as possible for Filipino players. Currently accepted methods include:

• GCash – instant deposits and withdrawals
• PayMaya (Maya) – instant deposits and withdrawals
• BPI Online Banking – same-day processing
• BDO Online Banking – same-day processing
• Metrobank Online Banking – same-day processing

All transactions are processed in Philippine Peso (₱). We do not currently accept cryptocurrency or international credit cards.

The minimum deposit on paribahis is ₱100 for GCash and PayMaya. For bank transfers via BPI, BDO, and Metrobank, the minimum deposit is ₱500. There is no maximum deposit limit, though very large deposits may trigger additional verification checks in line with our anti-money laundering (AML) compliance obligations.

Withdrawal processing times on paribahis depend on your chosen method:

• GCash / PayMaya: Usually within 1–3 hours after approval
• BPI / BDO / Metrobank: Same business day if submitted before 3PM PHT; next business day otherwise

All withdrawals go through a security review before being released. First-time withdrawals may take slightly longer as our team completes final KYC checks. The minimum withdrawal amount is ₱200.

Common reasons for a delayed or rejected withdrawal on paribahis include:

• Incomplete KYC verification – your identity documents have not been fully approved yet
• Active bonus wagering requirements that have not yet been met
• The withdrawal account name does not match your registered paribahis account name
• Unusual account activity flagged by our security team
• Withdrawal submitted outside of processing hours

If your withdrawal has been pending for more than 24 hours, please contact our support team via live chat with your transaction reference number.

paribahis offers a welcome bonus for new Filipino players on their first deposit. The exact bonus amount and terms are displayed on the promotions page inside your account dashboard after registration. Welcome bonuses are subject to wagering requirements – meaning you need to bet the bonus amount a certain number of times before the winnings can be withdrawn. Always read the full bonus terms before opting in.

A wagering requirement (also called a playthrough requirement) means you need to wager the bonus amount – or the bonus plus deposit amount – a specified number of times before you can withdraw any winnings derived from that bonus. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games on paribahis may contribute differently to wagering requirements – slots typically contribute 100%, while live casino games may contribute less.

Yes. If you've claimed a bonus on paribahis but no longer wish to complete the wagering requirements, you can forfeit the bonus through your account settings under "Active Bonuses." Note that forfeiting a bonus will also remove any bonus-derived winnings from your balance. Your original deposited funds (minus any bets already placed) will remain in your account.

paribahis offers a comprehensive range of games and betting options for Filipino players, including:

• Slots – hundreds of titles from leading providers, accessible via Slot
• Live Casino – real dealers, real-time action including baccarat, roulette, and blackjack
• Sports Betting – PBA, NBA, UFC, boxing, football, and more
• Sabong – online cockfighting, a beloved Filipino tradition
• Bingo – multiple bingo variants available at Bingo
• Blocky Block – our unique game available at Blocky Block

New games are added regularly. Check the paribahis Casino page for the latest additions.

Yes. All games on paribahis use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot and table game providers are independently audited by recognised testing laboratories. Live casino games are streamed in real time with professional dealers, providing full transparency. paribahis operates in compliance with PAGCOR regulations, which include requirements for game fairness and integrity.

Absolutely. paribahis is fully optimised for mobile play and works smoothly on Android and iOS devices through your mobile browser – no app download required. The platform is specifically designed with Filipino mobile users in mind, prioritising fast loading times even on slower mobile data connections. Simply visit paribahis.asia on your phone's browser and log in to start playing.

The minimum age to play on paribahis is 21 years old. This is in line with Philippine law and PAGCOR regulations governing online gambling. We enforce strict age verification during the registration and KYC process. Any account found to belong to a player under 21 will be immediately closed and all funds returned. We take underage gambling prevention very seriously.

All responsible gaming tools on paribahis are accessible from your account dashboard under "Account Settings" → "Responsible Gaming." Available tools include:

• Deposit Limits – set daily, weekly, or monthly caps on deposits
• Loss Limits – cap how much you can lose in a given period
• Session Time Reminders – get notified after a set play duration
• Cooling-Off Period – temporarily suspend your account for 24 hours to 30 days
• Self-Exclusion – block access to your account for 6 months, 1 year, 3 years, or permanently

For more details, visit our Responsible Gaming page.

If you or someone you know is struggling with problem gambling, help is available. In the Philippines, you can reach out to:

• PAGCOR Responsible Gaming Programme – the national self-exclusion registry and counselling referral service operated by the Philippine Amusement and Gaming Corporation
• National Center for Mental Health (NCMH) – 24/7 crisis hotline for mental health support including gambling-related distress
• paribahis Support Team – available daily 8AM–12MN PHT via live chat to help you activate responsible gaming tools

Remember: recognising the problem is the first step. You are not alone, and help is available across the Philippines – from Manila to Cebu, Davao, and beyond.

paribahis offers two main support channels for Filipino players:

• Live Chat – available inside your account dashboard, daily from 8AM to 12MN Philippine Standard Time (PHT). This is the fastest way to get help.
• Email – send your query to [email protected]. Email responses are typically provided within 24 hours on business days.

Our support team is composed of Filipino agents who understand the local context and can assist in both English and Filipino.

If you're having trouble logging in to paribahis, try the following steps:

• Double-check that you're entering the correct email address and password (passwords are case-sensitive)
• Use the "Forgot Password" option on the login page to reset your password
• Clear your browser cache and cookies, then try again
• Try a different browser or device
• Check if your account has been temporarily suspended due to a cooling-off period or self-exclusion you may have activated

If none of these steps resolve the issue, contact our support team via email at [email protected] with your registered email address and a description of the problem.

paribahis records all game rounds on our servers in real time. If a game freezes or your connection drops mid-round, the round will be completed on the server side and the result will be reflected in your account balance when you reconnect. If you believe a game result was not correctly recorded, contact our support team with the game name, approximate time of the incident, and your account details. We will investigate and resolve the issue promptly.