Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how paribahis ("paribahis," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "User") who access or use the paribahis website at https://paribahis.asia and all associated services, games, and features (collectively, the "Platform").

paribahis is committed to protecting the privacy and personal data of all players, in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as well as applicable PAGCOR compliance standards governing the handling of player data by licensed online gaming operators.

By registering for a paribahis account, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the paribahis Platform.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012 and this Policy, paribahis acts as the Personal Information Controller in respect of the personal data you provide when using the Platform. As the controller, paribahis determines the purposes and means of processing your personal data.

If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, you may contact our Data Protection Officer through the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

paribahis collects the following categories of personal data from players:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government ID number, nationality	Account registration, age verification, KYC compliance
Contact Data	Email address, mobile number, home address	Account communication, support, notifications
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history	Deposit and withdrawal processing, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud detection, performance optimisation
Usage Data	Games played, bets placed, login history, session duration, feature interactions	Responsible gaming monitoring, personalisation, analytics
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, dispute resolution, quality assurance

3.1 Sensitive Personal Information

In certain circumstances, paribahis may collect sensitive personal information as defined under the Data Privacy Act of 2012, including government-issued identification numbers (such as SSS, UMID, or passport numbers) for the purpose of mandatory KYC verification. Such sensitive data is handled with heightened security measures and is processed only to the extent strictly necessary for compliance purposes.

4. How We Collect Your Data

paribahis collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment confirmation data from GCash, PayMaya, and banking partners.

5. Legal Basis for Processing

paribahis processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR compliance requirements, including anti-money laundering obligations, age verification, and KYC requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time by contacting our support team.

6. How We Use Your Personal Data

paribahis uses your personal data for the following purposes:

• To create and manage your paribahis account, including identity verification and KYC compliance;
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• To provide access to all games and features on the paribahis Platform, including slots, live casino, sports betting, sabong, and bingo;
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• To monitor your gaming activity for responsible gaming purposes and to apply any self-imposed limits or restrictions;
• To communicate with you regarding your account, transactions, promotions, and platform updates;
• To respond to your customer support enquiries and resolve disputes;
• To comply with our legal and regulatory obligations under Philippine law and PAGCOR compliance requirements;
• To analyse Platform usage and improve our services, user interface, and overall player experience;
• To send you marketing communications about paribahis promotions and offers, where you have consented to receive such communications.

7. Sharing Your Personal Data

7.1 Third-Party Service Providers

paribahis may share your personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud prevention and security partners, cloud hosting and infrastructure providers, and customer support technology providers. All third-party service providers are contractually required to process your data only on our instructions and in accordance with applicable data protection law.

7.2 Regulatory and Law Enforcement Authorities

paribahis may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required to do so by law, court order, or regulatory directive. Such disclosures will be made only to the extent strictly necessary to fulfil the relevant legal obligation.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of paribahis's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.

7.4 No Sale of Personal Data

paribahis does not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. Your data is shared only as described in this Section 7.

8. Data Retention

paribahis retains your personal data for as long as your account remains active and for such additional period as is necessary to fulfil the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

In general, paribahis applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements under Philippine law.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Customer support communications: Retained for up to three (3) years from the date of the interaction.
• Technical and usage data: Retained for up to two (2) years from the date of collection, unless a longer retention period is required for security or legal purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the paribahis Platform. They allow the Platform to recognise your device, remember your preferences, and provide a more personalised and efficient experience. paribahis also uses similar tracking technologies such as web beacons and local storage objects.

9.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how players use the Platform, helping us identify areas for improvement and optimise the user experience for Filipino mobile users.
• Functional cookies: Used to remember your preferences such as language settings, display options, and previously visited game categories.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only placed with your consent.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the paribahis Platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

10. Security of Your Personal Data

paribahis implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols;
• Encryption of sensitive data at rest using industry-standard encryption algorithms;
• Strict access controls limiting data access to authorised personnel on a need-to-know basis;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Staff training on data protection obligations and security best practices;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While paribahis takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your paribahis login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11. Your Rights Under Philippine Data Privacy Law

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by paribahis:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data paribahis holds about you and information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our support team using the details in Section 14. paribahis will respond to all valid requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

12. Children and Minors

The paribahis Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. paribahis does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has provided personal data to paribahis, please contact our support team immediately so that we can take appropriate action.

13. Changes to This Privacy Policy

paribahis reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Where changes are material, we will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The effective date of the most recent version of this Policy is indicated at the top of this page. Your continued use of the paribahis Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed of how we protect your data.

14. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by paribahis, please contact our Data Protection Officer and support team through the following channels:

• Email: [email protected]
• Live Chat: Available inside your paribahis account dashboard
• Support Hours: Daily, 8AM to 12MN Philippine Standard Time (PHT)

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.